General media skills, Spokesperson training, Radio interview skills, Crisis management —  12 August 2020 by James White

Was the statement a journalist threw in the bin really that bad?

“Guff.” That was the verdict of one journalist on a statement he was handed when a company refused to make a spokesperson available. Not only that, but he screwed it up and lobbed it in the…

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General media skills, Spokesperson training, Radio interview skills, TV interview skills, Crisis management —  25 March 2019 by Adam Fisher

How to handle the 'guarantee' question

There’s a tricky question that tends to come up in media interviews during crisis media management incidents. You’ve probably heard it before - it is the one where a journalist will ask the…

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